• Gateway Clinic Coming in May. Primary Care. Labs. Ultrasound. Located just outside Gate 9.
  • Make a difference! We're hiring. Click to see hh.careers.
  • HH Health Stronger Together
  • Spring allergies? Get relief. Huntsville Hospital Urgent Care
  • Huntsville Hospital Orthopedic & Spine Tower - Let's get you doing the things you love
  • Huntsville named Best place to live for families 23-24 by US News & World Report

Entering our facilities

  • Persons 16 years of age or older may enter with a valid ID. Persons under 16 must enter with an adult.
  • You must be free of any of the following symptoms: fever, cough, shortness of breath, loss of taste
    or smell.
  • You must not have been diagnosed with an infectious disease or been exposed to someone with an infectious disease in the last 7 days.
  • Check in and out at facility entrances. If visiting a patient with isolation precautions, also check-in with the
    nurses station before entering the patient room.

To keep you informed

  • When a patient is admitted, a point of contact and communication plan will be set with a family member or support person (16 years of age or older). Daily updates will be provided to the point of contact,
    if requested.
  • Virtual visitation is available.
  • The patient will provide a password for identification so communication can take place between hospital staff and family members.
General Inpatients 2 persons
ICU Patients 2 persons during visiting hours
Emergency Room 2 designated persons at bedside in Pod A, B, C, D & G; 1 designated person in all other treatment areas (exception: waiting room overcrowding)
Pre-Op & Surgery 1 person may assist patient to Pre-Op (exceptions: open heart and thoracic)

ICU Visiting and Call-in Times

CCU I and CCU II

Visiting and call-in times are open except from 6 - 8 a.m. and 6 - 8 p.m.

MICU, NICU, STICU and CVICU (beds 10-14)

10 - 11 a.m.
2 - 4 p.m.
8 - 9 p.m.

CVICU (acute beds 1-9)

10:30 - 11 a.m.
1:30 - 2 p.m.
4:30 - 5 p.m.
8:30 - 9 p.m.

*Staff shall reserve the right to restrict visitors the opportunity to enter unit if non-compliance of the above criteria persists. In addition, staff shall be able to adjust guidelines to accommodate for compassionate care and end-of-life situations.


Additional Information

If you need to obtain a copy of your COVID-19 vaccination card, you will need to make your request providing ALL of the following information: full name, date of birth (mm/dd/yyyy), phone number with area code, complete mailing address, and location where vaccines were provided via email: This email address is being protected from spambots. You need JavaScript enabled to view it., by telephone: (334) 206-5100, or by contacting an Alabama county health department if COVID-19 vaccines were received in Alabama.

Your HealtheLife Portal

The HealtheLife Portal offers Huntsville Hospital Health System patients a convenient and secure website to help manage your health. It gives you access to a summary of the information in your Electronic Medical Record (EMR), the ability to view test and lab results, and an easy way to communicate with your health care providers.

How do I sign up to use my HealtheLife Portal?
Every Huntsville Hospital Health System patient is able to set up a secure account in the portal. At your request, our Patient Access staff or your health care provider will authorize the system to send you an email with instructions on how to activate your account. The email message will come from Huntsville Hospital Health System.

How do I access my HealtheLife Portal?
Once your account is active, you can access your HealtheLife Portal anywhere you have access to the internet. You can also securely connect your HealtheLife account to some health management apps on your smartphone. The HealtheLife Portal is currently connected with the Apple Health app.

What can I see and do on my HealtheLife Portal?
You can send messages to and receive messages from your health care providers. You can also view certain information from your medical record including summaries of past appointments, test results, lab results and patient education materials.

Is my information secure?
Yes. Your HealtheLife Portal is HIPAA compliant and allows you to securely view, store and share your health information.

Can I give access to a family member?
Family members can have access to your medical information with your permission. To learn more, speak with a Patient Access representative.

Which Huntsville Hospital Health System entities use the patient portal now?
Hospitals: Huntsville Hospital, Huntsville Hospital for Women & ChildrenMadison Hospital, Helen Keller Hospital and Red Bay Hospital
Primary Care Physician Offices: Hazel Green Pediatrics, Physician Care at Airport Road, Physician Care at Bailey Cove, Physician Care at ElktonPhysician Care at Hampton Cove, Physician Care at Hazel GreenPhysician Care at Lowell Drive, and Physician Care at Madison
Specialty Physician Offices: Huntsville Hospital Clinic for Breast Care, Huntsville Hospital Digestive Disease CenterHuntsville Hospital Endocrinology and Diabetes Clinic, Huntsville Hospital Heart CenterHuntsville Hospital Lung Center, Huntsville Hospital Maternal Fetal Medicine, Huntsville Hospital Neurological Associates, Huntsville Hospital Obstetrics and Gynecology, Huntsville Hospital Pediatric Endocrinology & DiabetesHuntsville Hospital Plastic & Reconstructive SurgeryHuntsville Hospital Pediatric Neurology, Huntsville Hospital Surgical Associates/Trauma Services, St. Jude Affiliate Clinic at Huntsville Hospital for Women & ChildrenTennessee Valley Gynecologic Oncology, Tennessee Valley Pediatric Surgery, Tennessee Valley Pain Consultants and Valley Surgical Associates

More questions?
Call (256) 265-4443 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

We encourage patients to find out as much as they can about the cost of their care before coming to the hospital.

  1. The price you pay for health care services depends on your insurance coverage. Talk with your insurance provider or a representative from Medicaid or Medicare to determine any deductibles, co-payments or other out-of-pocket costs.
  2. If you don’t have any health insurance, or have limited coverage you may qualify for financial assistance. Please call (256) 801-6280 and speak to one of our patient account representatives.

Standard Charges

The Huntsville Hospital Health System complies with the Centers for Medicare and Medicaid Services which requires all hospitals to post their standard charges online.

Please note that these listed dollar amounts are the gross standard charges to provide a particular service, supply, or drug. These amounts do not reflect what the hospital is paid or what patients will ultimately pay.

Actual hospital payments received for providing these services are set by either the government or by negotiations with private insurance companies. These payments are typically less than the standard charges of caring for our patients. 

Consumers will note that even in regions throughout Alabama, hospital standard charges vary. This is due to a variety of factors including negotiated payments, average wage index by geographic area, drug and supply costs contracts, and the amount of uncompensated care.

Downloadable csv or xls files

Huntsville Hospital, Huntsville Hospital for Women & Children and Madison Hospital

Athens-Limestone Hospital

Decatur Morgan Hospital

Helen Keller Hospital 

Marshall Medical Centers

Red Bay Hospital

Updated 1/1/2024

Huntsville Hospital digital billing makes it easier than ever to view and pay bills related to your care, while also reducing paper waste. Following your hospital stay, you will receive a text message or email with a link to our online bill payment site, personapay.com/hhsys/login. From there, you can review your electronic statement and make a secure payment. Emails and text messages about your hospital bill are sent by our billing partner, RevSpring. Look for emails from “Huntsville Hospital Digital Billing” and texts from (256) 678-9937.

If you prefer to continue receiving paper billing statements, reply to the text message with “STOP” or call (256) 801-6280.

Huntsville Hospital Health System has a Financial Assistance Program for those in need. Click for more information on financial assistance.

Online Bill Pay

 To pay a bill from Huntsville Hospital, Huntsville Hospital for Women & Children, Madison Hospital or a HH Physician Network practice, click the link below. 

To pay a bill from another HH Health hospital, please visit their website.

By Phone

Huntsville Hospital Health System Business Office
Hours: 
Monday - Friday, 8 a.m. - 4:30 p.m. (central standard time)
Phone: (256) 801-6280

By Mail

Mailing Address
Huntsville Hospital Patient Accounting
101 Sivley Road
Huntsville, AL 35801